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Global Assistant CMI Manager - LUX

Job ID:
Mumbai, Maharashtra
Date posted:
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Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. 

Business Context and Main Purpose of the Job:

LUX is a 1.2Billion euro brand and one of the most geographically widespread Global brands in Personal care – its global footprint spans Brazil

This role is a truly global work cope with a focus across markets that provides the opportunity for rapid learning both from a skills and competency perspective. The incumbent will support the Global LUX CMI Lead looking after the Global LUX portfolio but should be able to manage some innovation projects independently on his/her own.

  • Leads/Supports in the design and execution of the Insight Workplan for Innovation/renovation/communication/ MDM projects.
  • Responsible for monthly Market performance reporting to the wider team, including deep dives/analysis into share movements.
  • Designs and executes a consumer connection program, and strategic understanding projects.
  • Manages logistical elements of the CMI role.
  • Develop core skills and competencies.

Main Accountabilities

  • In conjunction with CMI Manager, carries out market research projects
    i. Determines optimal research plan and method
    ii. Conducts and co-ordinates the project with the research agency partners
    iii. Manages projects within agreed budgets
    iv. Able to interpret and communicate key findings/recommendations
  • Able to independently analyze market share movements of top cells and combine primary/secondary research to provide actionable insights for the team
  • Has a strong understanding of MR tools and processes but continually develops own research skills, making full use of CMI Portal, People World, CMI Guidelines tools and templates, Training opportunities, Coaching/mentoring from line manager
  • Able to have meaningful conversations with Business Partners on Market research related queries and provide initial input/recommendations
  • Able to independently coach market research agency partners towards desired output without involving the line manager most of the time
  • Manages relevant tools/dashboards as required (including People World, Discuss IOs)
  • Keen to explore using innovative/digital new tools
  • Good communication skills. Can work cooperate with different functions and CMI BU teams

Direct Reports: No direct reports for this role

Key Interfaces

  • CMI
  • Marketing business partners
  • MR Agencies, Advertising Agencies, Digital Agencies
  • R&D/CTI
  • HIVE
  • CMI BUs

Critical Success Factors for the Job
I. Key Skills

  • Strong understanding of research techniques
  • Strong communication skills to be able to manage conversations with Business Partners and give initial recommendations
  • Understands categories, brands, and customers, able to grasp business issues
  • Strong curiosity and initiative to run deep-dive analyses into market performance results
  • Understanding of Unilever processes and Ways of Working

II. Relevant Experience

  • At least three years of work experience in Unilever CMI
  • Has strong experience running research projects for innovations independently
  • Some experience with the Personal Care category is preferred.
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