SERS Compliance Senior Specialist – Partnerships

Job Title: SERS Compliance Senior Specialist – Partnerships

Job: Research/Development

Function: Safety, Environmental & Regulatory Science (SERS)

Location: Mumbai HO 

Background & Purpose of the Role:

SERS (Safety, Environmental & Regulatory Science) is a core function within Unilever R&D, dedicated to ensuring that our products are safe, sustainable, and compliant with global regulatory standards.  This role is part of the SERS Compliance Governance team, responsible for ensuring robust oversight of externalised regulatory processes globally.  The role includes shaping governance frameworks, curating regulatory intelligence, and contribute to risk identification and mitigation across global regulatory processes.

The responsibilities involve working closely with internal stakeholders and third-party partners to ensure that governance expectations are clearly defined, monitored, and continuously improved across processes. The successful candidate will help harmonise compliance practices, support audit readiness, and contribute to digitalisation of regulatory business processes. The role supports the delivery of ‘compliance by design’ by enabling transparency, consistency, and accountability in how regulatory responsibilities are managed across markets and functions.

Key Responsibilities:

Governance

• Develop and maintain governance frameworks for externalised compliance processes.

• Lead harmonisation of compliance processes across markets and functions, ensuring alignment with global practices.

• Oversee partner delivery of externalised processes to ensure alignment with agreed performance metrics (KPIs).

• Foster a culture of operational excellence by optimizing processes in collaboration with key stakeholders.

Regulatory Information Management

• Collect, structure, and maintain regulatory information including process documentation, regulatory change logs, and compliance records.

• Ensure traceability and accessibility of compliance data collected, used and generated by external partners for internal and external audits.

Stakeholder & Partner Collaboration

• Liaise with internal teams (e.g., Regulatory, R&D, D&P) and external partners (e.g., Capgemini, Accenture) to ensure alignment with governance expectations.

• Support onboarding and capability building for new partners and team members.

• Facilitate regular governance reviews and performance assessments.

Reporting & Audit Support

• Prepare compliance delivery reports and dashboards for internal stakeholders.

• Support audit readiness by ensuring data and documentation is complete, accurate, and accessible.

Digital Enablement

• Collaborate with digital teams to implement and maintain tools that support process digitisation and regulatory data management.

• Ensure data integrity and consistency across compliance systems and repositories.

Qualifications & Skills:

• Bachelor’s degree in science, Business, or a related field.

• 2–5 years of experience in compliance, product stewardship or governance roles.

• Strong understanding and hands-on experience in Governance, Risk, and Compliance (GRC) is essential.

• Strong analytical and documentation skills.

• Proficiency in Microsoft Office and familiarity with digital tools.

• Excellent communication and stakeholder management skills.

• Assumes responsibility for deliverables and consistently strives for improvement.

• Works well across teams, shares expertise, and supports team development.

Our commitment to Equality, Diversity & Inclusion 

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."