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Sr. CSP Executive - Hair, eCom, B&W

Job ID:
R-77395
Category:
Customer Development
Location:
Mumbai, Maharashtra
Date posted:
08/21/2025
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Description • The CSP HUL Executive is entrusted with taking charge of the entire shopper journey for their respective channel type/Customers, requiring an in-depth understanding of this journey and the ability to provide insights into categories. The role also involves highlighting the nuances and distinctions between different channels. • The person should have an understanding of Organized Trade (MT & Ecom) and should have the capacity to do the long-term thinking for the accounts. Main Accountabilities • Collaborate closely with the CSP BU team, Key Account Managers (KAMs), Key Account Executives for each account and customers to execute customer-specific category plans based on insights. Bring expertise in shoppers and channels to enhance category strategies. • Take ownership of achieving channel-related targets, including growth and assortment targets • Responsible for owning the store thumbprint across channels and customers, ensuring a consistent and effective presence. • Design and activate customer events, such as Share of Folders and Placement in Customer Media. Ensure discoverability across customer sites and digitized MT. • Take charge of fixed TTS budgets, including overseeing field sales outer core reps, distributor margin, and Channel TOTs. • Develop playbooks for product launches, ensuring meticulous planning and execution. • Ensure operational efficiency of Category inputs to accounts • Identify and communicate opportunities in the customer to the CSP BU & KAM team • Ensure consistent product availability and visibility across channels. Key Relationships • CSP BU teams: CSP BU head & CSP managers • Organized Trade Account teams – KAMs, NAMs for OT, and OT Heads (MT Retail, eCommerce, C&C, eB2B), KAEs • Commercial- Category finance team • SC & DP category team • External Customers & Vendors
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