Site Quality Analyst

Unilever is currently hiring for Site Quality Analyst

Reports to: Quality Specialist – Systems

Scope: Local

Location: Nairobi Manufacturing Site

Terms & Conditions: Full Time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are enthusiastic about running the company’s testing facility and ensuring that all the applicable test methods are in place, that measurement standards are accurate and reproducible, and that all laboratory and satellite testing equipment are appropriate, calibrated and operated to the required standards then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

People, Culture & Linkage

• Executes and verifies effectiveness of training plans for new laboratory methods or ensures maintenance of existing skills related to laboratory methods and equipment calibration
• Liaises with PG, R&D and Measurement Communities of Practice regarding methods and equipment

Quality Systems Management

• Prepares local procedures and work instructions that ensure Unilever and other applicable standards for proper calibration, application and control of laboratory methods
• Supports reporting of operational KPIs by analyzing complex data and assigning into standard Quality loss trees
• Complies with requirements regarding use of SAP QM and Unilever specifications including use of SAP PLM system
• Provides expert advice on most appropriate method to investigate, including advanced technologies available, and interpretation of results
• Provides expertise regarding use of and maintains relationship with external laboratories as appropriate to investigate non-conforming materials and products

Testing and Measurement

• Supports site program for quality assurance of raw materials and packaging components, work-in-process and finished goods and documents results / information as required in designated system such as SAP QM.
• Utilizes advanced technical knowledge (e.g. chemistry, microbiology, sensory, statistics, mathematics, etc.) to support site quality testing program and sensory panels for raw materials and packaging components, work-in-process and finished goods aligned with Unilever requirements and specifications.
• Applies correct methods and equipment and implements proper calibration and control of testing to verify and reproduce results against specifications.
• Takes action based upon specification limits to hold or release in-bound materials, work-in-process and finished product (unless local regulations dictate the Q Specialist or Manager to make the final decision).
• Sets all good laboratory practices, good laboratory housekeeping and waste disposal, Unilever requirements and testing methods, and applicable government / authority regulations, such as conducting ring tests and proper maintenance and condition of all Quality assets (e.g. product and material retains, incubator, etc.)
• Ensures all laboratory ware, chemicals and reagents are of the appropriate standard and within shelf-life.
• Ensures all laboratory equipment is safe to operate, and safe work practices are followed.
• Executes procedures and documents results of independent checks and verifications that are required as part of sitewide program of calibration and maintenance of inspection, measuring and testing equipment including Gage R&R study, to minimise measurement drift and produce repeatable results.
• Takes action to hold testing until any failed equipment calibration or method capability checks are returned to operational requirements.
• Maintains systems where key quality data and information are recorded and archived.
• Backs up the site microbiologist and enzymes analyst.

UMS & Continuous Improvement

• Provides method and data analysis support for projects to reduce and/or eliminate quality losses as needed
• Trends analytical data to help identify supplier improvement opportunities and manufacturing process capability

Innovation & Change

• Provides method support for executing innovation trials, early management in site projects, VIP trials, and Launch
• Monitoring Plans for innovations and equipment changes.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Minimum Diploma in Analytical Chemistry / technical discipline or general sciences
• Degree in Biology, Chemistry, Engineering, Food Science or Microbiology preferred.
• 1 - 3 years’ experience in Quality or Manufacturing

Skills

• Analytical
• Communication
• Computer skills

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.