Site Quality Operator

Unilever is currently hiring for Site Quality Operator

Reports to : Site Quality Specialist

Scope: Local

Location: Nairobi Kenya

Terms & Conditions: Full time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about contributing to quality assurance and quality control by executing required testing, monitoring, conducting process audits, ensuring proper document control and by complying with all Unilever requirements and specifications, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

The scope of the role is dependent on site scale factors including # consumer units, # packing lines, site headcount - direct responsibility staff, and site complexity factors such as # technologies, # SKU, % production direct-shipped to customer.

• Enters quality data and information to designated system where test results, audit findings and other data are securely stored and preserved.
• Online monitoring of quality parameters on designated production lines as per the quality control plan and conduct laboratory analysis to ensure compliance
• Conduct root cause analysis on product non-conformances and follow up on CAPA actions closure
• Conduct regular hygiene audits in the factory and identify gaps for timely and effective closure.
• The site quality operator shall be the custodian of process records, ensuring strict adherence to document control procedures and the proper filing of all documents at the conclusion of each shift
• Verify compliance to OPRP and CCP procedures as per the specific lines HACCP study
• Complies with all good laboratory practices, UL requirements and testing methods, and applicable government / authority regulations
• Complies with site in-take program for materials and packaging and documents results / information as required in designation system
• Complies with requirements regarding use of SAP QM and Unilever specifications including use of Veeva vault-quality one system
• Supports operational KPIs reporting by analyzing data and assigning into standard Quality loss trees
• Uses required IT systems, practices, loss trees and improvement tools used to reduce / eliminate quality losses as directed
• Perform any other duties as may be assigned from time to time by the line manager

People, Culture & Linkage

Executes and verifies effectiveness of training plans for new laboratory methods or ensures maintenance of existing skills related to laboratory methods and equipment calibration.

• Ensures all training records are filed and easily retrievable.
• Checks effectiveness of LTO trainings on the factory teams.
• Supports in Site culture activities: QBOs, value stream walks.

Quality Systems Management

• Prepares local procedures and work instructions that ensure Unilever and other applicable standards for proper calibration, application and control of laboratory methods.
• Supports deployment of all SOPs (Standard operation procedures) and OPL (one-point lessons) to relevant area on the line.
• Ensure adherence to 5S in production areas and laboratory.
• Understands GMPs requirements and ensures full implementation in the factories.
• Any other duties as assigned.

Testing & Measurement

• Learn all UMA methods and other testing methods (Eg ISO) for inbound and outbound RM, PM and FG.
• Acts based upon specification limits to hold or release in-bound materials, work-in-process and finished product (unless local regulations dictate the Q Specialist or Manager to make the final decision).
• Sets all good laboratory practices, good laboratory housekeeping and waste disposal, Unilever requirements and testing methods, and applicable government / authority regulations, and proper maintenance and condition of all Quality assets (e.g. product and material retains, incubator, etc.)
• Ensures all laboratory ware, chemicals and reagents are of the appropriate standard and within shelf-life.
• Maintains systems where key quality data and information are recorded and archived.

UMS & Continuous Improvement

• Supports on UMS implementation at the factory.
• Provides method and data analysis support for projects to reduce and/or eliminate quality losses as needed
• Digitalize data capturing for ease of retrieval and analysis

Innovation & Change

Support running of the trials through data collections and training factory staff.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

Diploma in Chemical/Analytical Chemistry, Food science, Biochemistry, Chemistry, Chemical engineering and any science related course.

1 - 3 years’ experience in Quality or Manufacturing

PREFERRED:

Degree in Chemistry, Biology, Engineering, Food Science or Microbiology

Skills

• Root cause analysis
• Analytical skills
• Attention to details
• Communication Skills

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.