Quality Specialist – External Partnerships Foods NA

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Background & Purpose of the Job

The Quality Specialist for the Foods North America Business Group needs to build meaningful and productive relationships with our valued CM’s and suppliers to ensure that quality systems robustly deliver superior quality products. The role is responsible for overseeing quality program effectiveness and improvement activities across our network in collaboration with cross-functional supply chain teams and for developing future-fit capabilities for efficiency and value creation.

Who You Are & What You’ll Do:

• You’re a born leader and a changemaker: You love the concept of continuous improvement, and you have the tools and knowledge to impart significant change for the better – in ANY organization.  You can lead through influence across a multitude of external partner sites and will help our partners grow!
• You’re a dot connector: You understand world class quality and can activate the right levers to deliver the Unilever quality ambition with partners. You will help guide and lead the way – it’s in your DNA!
• You’re a teacher:  You are a subject matter expert – you have the knowledge and will share it!
• You’re a culture & change champion: Our goal is to provide customers and consumers with products that will delight!  Quality must be cultural by nature, and it flows from the highest levels of management in an organization to all staff and personnel. You have a strong desire to be the influencer of change towards quality excellence with our partner organizations.

Your focus will be to:

• Deploy Unilever Quality strategy, governance and goals through specific projects and targets
• Partner with cross-functional teams to resolve quality issues and to ensure consistent product quality (e.g., External Partners, Procurement, Sourcing Units)
• Proactively build capability with external partners to reduce risk of product quality issues
• Participate in Quality Expert interventions (e.g., quality reviews, onsite audits, workshops, training events)
• Support the design of new systems, digital platforms, specialized best practice content and improved ways of working to drive value
• Pursue value-creation projects as assigned
• Travel to external partner locations for issue resolution and capability development

What You’ll Need To Succeed:

• University degree in technical discipline or general sciences; preferably Biology, Engineering, Supply Chain, Microbiology, Chemistry or Food Science degree
• A minimum of 5-7 years of experience in supplier quality management or manufacturing, preferably in a fast-moving CPG environment
• Strong understanding of quality systems, structured problem solving and continuous improvement concepts and practices with exceptional analytical, root-cause-analysis skills
• Manufacturing technology knowledge in the areas in which Unilever operates (e.g., food products, chemicals, packaging materials)
• Flexibility and motivation; you’re a self-starter with the ability to adapt quickly and effectively, with a high sense of urgency
• Proficiency in Microsoft tools, SAP
• Strong verbal and written communication skills
• A desire to drive improvements and take responsibility for outcomes
• A willingness to bring your best and to continually develop and grow!

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

What We Can Offer You

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.