Customer Business Development Operations and Shopper Marketing Executive

Job Title: Customer Business Development Operations and Shopper Marketing Executive
Location:Singapore

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​ 

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.​ 

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

JOB PURPOSE:

Execute with our customers the customer strategy and customer business plan. Responsible for the achievement of Sales (NIV & Turnover), Market Share and Debtor days for the Unilever categories as well as for the implementation and the optimization of the promotional plan & category strategies within the customer.

KEY RESPONSIBILITIES:

Implementing the Customer Business Plan

• Works closely with customers to implement the business plan for his/her respective channels. Lead a team of merchandisers to support daily operations of respective accounts, working in close collaboration with the Key Account Manager to ensure On Time and In Full execution of all campaigns and promotional activities.

• Assist Shopper Marketing Manager in facilitating and consolidating all trade activities (eg.) roadshow, sampling activations for MT and DT channels.

• Lead Ice Cream cabinet operations management for total SG, working closely with appointed distributor/agent for budgeting and execution to trade.

• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement

• Provides timely feedback on the plan to ensure adjustments can be made to implement the optimal plan.

Negotiation

• Closes the deal with the Customer by negotiating the promotional plan including funding levels and counterparts according to the company strategy on his/her categories.

• Manages overall levels of Customer Investments for their category

• Monitors Customer Performance by tracking sales, customer contribution and market share for major categories.

Play as an active ambassador

• Acts as active ambassador of The Magnum Ice Cream Company at the customer and of the customer at The Magnum Ice Cream Company

• Participates actively in internal meetings, looking at the best solution for the business even if not in line for his/her customer

EXPERIENCES & QUALIFICATIONS:

• Minimum 1-3 years relevant Account Management/Field Sales experience

• Bachelor's Degree in any related field

• Ability to work in a team environment

• Excellent communication skills

• Proficiency with computer and applications

• 1-3 years of Customer Marketing /Trade Category Management is preferable

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up. ​

• Career without limits—42 markets, international opportunities, and fast-tracked growth. ​

• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.​

• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.
  

The roles of duties are not exhaustive and may change according to business requirements.

TO APPLY

Please apply online by clicking on the “Apply” button. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies. You will be able to access your status update through the candidate tracking link.

Thank you for your interest and application.

In line with Singapore Government regulations, we are committed to giving priority to local Singaporean candidates during our hiring process. Applications from foreign candidates will be considered if suitable local talent is not available.

As publicly announced, Unilever will separate its Ice Cream business, which is expected by the end of 2025. This role will transfer to the new Ice Cream company.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

For the recruitment of this position, we would like to emphasize that local conditions apply to the position

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

To apply, you must do so online. Please do not forget to upload your CV and motivation letter.  

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.