Customer Development Food Solutions - Surabaya

About Unilever Food Solutions

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, and employs ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.

 We at UFS have a bold and clear ambition and strategy in place for 2030 with a bold ambition on turnover and profitability, by being the best solution provider to our growing operator base. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles, being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you're dreaming of contributing to Unilever’s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are a talent that is passionate in sales and food, strong customer focus, effective management through relationship building, drive sustainable growth by creating and sustaining customer demand, ensure the implementation of customer plans in order to deliver on topline (value), volume and profitable growth, then this role is just for you!

Main Responsibilities

• Develop the Horeca channel focusing on the hotels/cafe/restaurants sector for sales & business development for UFS products.
• Drive new customer acquisition and maximize product penetration.
• Customer engagement and relationship building.
• Demand creation through simple cooking.
• As UFS representatives to provide Horeca business solutions.

Candidate Criteria

Experience & Qualification

• Minimum of 3 years’ proven experience in field sales, strong track record in the Horeca/Foodservice industry would be prioritized.
• Minimum bachelor’s degree education in any major.
• High passion for culinary business.
• Able to collaborate effectively with cross-functional teams to identify opportunities and provide customized solutions.
• Self-motivated, hardworking, and able to work independently with a strong sale drive.
• Willing to be placed across Indonesia and to travel as needed.
• Good interpersonal skills.

Skill

• Excellent communication, negotiation, and presentation skills.
• Able to do simple cooking & product applications.
• Preferably fluent in English.
• Disciplined with CRM admin.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own well-being and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.