Canada Trade Claims Analyst

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Canada Trade Claims Processing

The focus of this position is to gather data to provide analytical insight and process improvements relating to claims management. The position is responsible for proactively analysing and reviewing the current deductions process, identifying opportunities, problem areas and potential solutions. This role will need to work cross-functionally with Key Account Managers (KAMs), Customer Operations (CO) and Finance teams to identify/implement efficiencies. They will be the liaison between our Partner Teams and Unilever to escalate deductions issues, conduct root cause analysis and deliver process improvements.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you have owners mindset with a focus on delivering with consistent high performance then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Oversee Partner teams to ensure timely resolution of deductions and/or cash clearings within 90 days. Offer timely decision support and financial insights to Partner Teams.
• Efficiently manage deductions process ensuring accurate recording while providing transparency to any impact on Sales, balance sheet, and/or P&L.
• Navigate differing priorities across departments impacted by or impacting deduction activity.
• Collaborate cross-functionally with CBD, Finance, and Collect teams in identifying non-compliance and root cause of issues. Conduct trend analysis to estimate financial risk and implement corrective actions.
• Lead account team calls to provide financial insights on process gaps, opportunities, and the impact of deductions on cash flow.
• Influence CBD to respond to inquiries with speed and accuracy to ensure we deliver Overdue Metrics
• Collaborate with third parties on new technical solutions, including writing Statements of Work and testing applications.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s Degree in Finance, Business or related area preferred
• Minimum 5 years related experience; demonstrating knowledge of data, systems, process improvement and ability to analyze information to make recommendations

• Fluency in French, reading and writing, preferred

Skills

• Strong analytical skills, data savvy and very comfortable dealing with numerical information 
• Solutions oriented and an ability to problem solve

• Organizational skills and the ability to prioritize

• Influencing skills – able to work across functions within the organization 

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

What We Can Offer You

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Unilever: Life | LinkedIn | Strategy | Unilever | Why work for Unilever | Careers at Unilever |Unilever Global Website | Check Out Our Space

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.