ACOM and Business Excellence Manager

Unilever is currently hiring for  Business excellence manager & ACOM - UFS

Work Level:  WL1

Reports to: Country head/BEX lead

Scope: National

Location: Karachi Head Office

Terms & Conditions: Full-Time

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, and employs ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do. 

We at UFS have a bold and clear ambition and strategy in place for 2030 with a bold ambition on turnover and profitability, by being the best solution provider to our growing operator base. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever’s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are passionate about Business excellence and category planning then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE:

• Identify and customize reach and penetration initiatives into integrated business plan (IBP) and drive rigorous execution on the field.
• Set up BEX and CD Ops JTBDs following country IBP sign-off to ensure highest level of execution on the field.
• Change Leader for digital transformation in the country; acts as custodian of technology and improvement across commercial teams (sales & marketing)
• Responsible for BEX Budget in country P&L which includes CRM, Data automation and enhancement.
• Country owner for Reach & Penetration OKRs.
• Leads Pakistan lead management flows and support/design new customer journeys.
• Provides data driven insights to all incentive designs and reviews key incentives to improve design.
• Governs Data Quality and Standardization of measurement within the country.
• Responsible for development of local dashboards and analytics.

• Responsible for seamless partner operations: Data Accuracy & Stock Accuracy and data integration with Unilever Leverage/DDT system.
• Work closely with Chains, PULL and Push leads on execution of respective strategy in geography.
• End to end deployment of Push, Pull & chains category plans and sop delivery.
• Provide operator and Channel understanding and input to marketing team.
• Drive business alignment from top to bottom in geography to deliver on targets.
• Coordinate with Supply Chain and Ensure Full Compliance of SOP Cycle.
  

WHAT YOU NEED TO SUCCEED

Education & Work Experience
• Minimum of bachelor’s degree
• A Business degree preferably in Sales or Marketing
• At least 2-3 years of working experience in Sales or Marketing.
• B2B experience- HoReCa
• Experience within the Foods category.

Skills

• Strong communication and negotiation skills
• Strong Communication skills
• Problem solving skills
• Field Sales and customer facing experience
• Ability to multi-task and management competing deadlines.
• People Management and teamwork
• Advanced analytics for business

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.