GDT Media Engagement Manager

Job Title: GDT Media Engagement Manager
Location: Mumbai, India

Background:
For Unilever to remain competitive in the future, the business needs to continue the path to becoming data intelligent. The Global Digital & Technology team will empower HUL’s journey to becoming an Intelligent Enterprise - powering key decisions with data, insights, advanced analytics, and AI. Our ambition is to enable democratization of data, information and insights as a completely agile organization that builds fantastic careers for our people and is accountable for delivering great work that maximizes impact and delivers growth.

We would be accountable for impact of solutions, maintaining market relevance and driving P&L, customer, and consumer value from analytics products. You’ll collaborate with global product and technical teams, business stakeholders, and cross-functional partners to ensure successful project execution.

Role overview: Business Analyst
We are seeking a Senior Business Analyst to architect, build, and lead the development of our internal multi agent orchestration platform. This role is both hands on and strategic: you will input into designing system architecture, implement agent workflows, use the media ecosystem knowledge to integrate muti-agent workflows, and mentor teammates while ensuring the platform scales to meet evolving media needs.
Key Responsibilities
• Architecture & Design
o Define the overall architecture for multi agent orchestration, including communication protocols, task routing, and error handling.
o Establish coding standards, best practices, and technical guidelines for agent development.
• Business Engagement
o Partner with the experts within media team to frame, design & execute agentic solutions
o Convert that into tech requirements & do the project management to see it through
• Leadership & Collaboration
o Act as the technical lead, mentoring engineers and guiding cross functional collaboration.
o Work closely with MLOps engineers to ensure smooth deployment and monitoring.
• Quality & Reliability
o Conduct testing and validation of agent interactions.
o Ensure scalability, modularity, and maintainability of the system.
o Document architecture, workflows, and technical decisions for internal knowledge sharing.

Required Skills & Experience
• 6–10 years in software engineering, with at least 2–3 years in AI/agentic frameworks.
• Strong programming skills in Python; experience with distributed systems and microservices.
• Hands on experience with agentic frameworks (LangChain, AutoGen, CrewAI, etc.).
• Knowledge of AI/ML integration, APIs, and event driven architectures.
• Proven ability to both design architectures and deliver production code.
• Excellent communication skills to bridge technical and business needs.
Preferred Experience
• Familiarity with media workflows, content management systems, or digital asset pipelines.
• Built agentic AI solutions / Worked in tech teams in media, social platform companies
• Experience leading small engineering teams or projects
• Exposure to cloud platforms (AWS, Azure, GCP).

Cultural Fit
• Comfortable working in a fast-paced environment with evolving requirements.
• Collaborative mindset with a focus on solving real business problems.

Our commitment to Equality, Diversity & Inclusion 

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."