Customer Planner (1-Year Contract)

Main Duties and Responsibilities:

As a Customer Planner, you will play a critical role in ensuring effective sales planning, budgeting, and forecasting to drive business success.

• Lead monthly sales planning process in responsible account/channel.

• Work with Customer Support Manager/Regional Sales Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view.

• Prepare the sign off number with assumptions of responsible account/channel and join the sign off discussion on the number of planned TO and CPP Spending with SFA Support Manager and CD Channel leader.

• Review and adjust volume planning based on actual sales trend to avoid risk of stocks shortage and OOS (Out of Stock) in the market.

• Monitor and track actual sales data vs forecast and trend in order to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement.

• Develop and publish key Sales analysis reports and forecast accuracy metrics.

• Closely monitor relationship between trade spending and volume for effective budgeting planning and control.

• Jointly sets up an effective means of communication and integration of information between Customer support manager and Sales operation team in the responsible category.

Qualifications:

• Bachelor's degree in supply chain, business, finance, or a related field.

• At least 1 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment.

• Strong analytical skills with the ability to interpret data and trends effectively.

• Proficiency in data analysis tools and software.

• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.

• Detail-oriented with a focus on accuracy and precision.

• Ability to adapt to a dynamic and fast-paced work environment.

• Strong problem-solving capabilities.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.