Ice Cream US OOH Associate Director, Key Accounts

Location: Remote- USA

Terms & Conditions: Full-Time   

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Ben & Jerry’s, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

JOB PURPOSE:

As a key member of the Out-of-Home leadership team in the Ice Cream business, the Key Account Associate Director is responsible for all activities associated with developing and growing the total Ice Cream business in key Out of Home Channels – Convenience, Drug, and Value. This position will lead a team of 4 direct reports. The leader will cross-functionally manage shopper insights, category management, shopper marketing, ecommerce, supply chain and deduction management. The position will require excellent customer skills, as the commercial leader this person will manage all aspects of the commercial plan for the Out of Home business. In addition, this team leader will require excellent communication and negotiation skills with key strategic customers.

KEY RESPONSIBILITIES:

The Associate Director will be responsible for the development and execution of the ~$250mm+ annual volume growth targets. The director will be responsible for working with the OOH Business Development Team and CSP teams to ensure the plans are resourced appropriately and the spending and volume are synchronized to deliver the Joint Business Plans.

Finally, the Associate Director will be responsible for the operational aspects of this team including forecasting, trade investment productivity, deduction management, and supply chain compliance.

• Deliver volume, trade investment, and sales contribution cross channels
• Build a multi-year, strategic joint business plan with the key customers
• Manage a team, delivering the individual and collective success required of the team
• Identify trade spend efficiencies, opportunities and risks
• Review plans to ensure integrity and risks are reflected
• Raise up all opportunities for growth through the proper channels
• Develop customer and category specific Trade Plans that achieve growth targets
• Recommend alternative business strategies to help drive volume & efficiencies
• Deliver operational objectives including forecast accuracy and deduction levels
• Coordinate promotion and new item activities with OOH BD Team and CSP
• Communicate all customer, market issues, activities, opportunities, and risks
• Develop corporate marketing and merchandising programs
• Coordinate, and manage, Category Management initiatives
• Build relationships with various strategic customers and key stakeholders
• This commercial leader must develop and challenge the team to deliver sustainable growth in OOH
• Implement and maintain National programs on the local/regional level, with assistance from the OOH Region Managers.

WHAT YOU NEED TO SUCCEED:

• Bachelor’s Degree required
• Minimum 10 years of related Sales, Category Management, and Trade Marketing experience. Out of Home experience a plus.
• DSD experience highly preferred
• Strong planning, communication and analytical skills
• Experience in Customer planning and creation
• Financial Acumen
• Skilled in verbal & written communications to work with the Key Account’s Leadership Team, Business Development Team, and CSP and Brand Team
• Multitask problem solving and project management with numerous support groups. Delivery of growth initiatives.
• Must establish and maintain effective relationships with customers and peers.
• Proven Business Manager experience with a key customer is a must
• Proven Leader of People
• Trade Marketing and Category Management experience is a plus
• Must have strong relationship building and management skills
• Working knowledge of Circana (IRI), Evergreen, FSP data, Loyalty Card Data and Customer POS Data is strongly desired

LEADERSHIP: 

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Pay: The pay range for this position is $135,600 to $203,300. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. 

Bonus: This position is bonus eligible. 

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  

retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  

What We Can Offer You 

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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