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Unilever Foods Solution KAM Chains

Banten, Indonesia

Professional seated at a conference table with laptops and a presentation screen in a modern office setting
Job ID:
R-1177455
Date posted:
03/18/2026
Job Type:
Full time
Job Category:
Customer Development

Job Details

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Join us as Unilever Foods Solution KAM Chains

  • Location: Grha Unilever

  • Terms & Conditions: Fixed Term 

About Unilever 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.


Main responsibilities

  • Develop and review customer plans in collaboration with Chain Marketing to deliver assigned customer business targets.

  • Ensure UFS products are listed and fully embedded in menus and recipes across local and global chains, as well as other key customers.

  • Accountable for delivering business targets through relevant chain customers.

  • Implement relevant Customer Development (CD) tools for chain customers, including Account Plans, JBP, Win & Retain, Ideation, Penetration, and Reach.

  • Collaborate with Chefs and Chain Marketing to generate insights and trends from customers, the market, and diners, translating these into dish recipes implemented by chain restaurant customers to drive traffic and volume growth.

  • Pilot and lead portfolio innovation with strategic key accounts to increase UFS market share and turnover.

  • Build an effective contact matrix and maintain strong relationships to unlock new business opportunities with key accounts and customers.

  • Drive collaboration with distributors to develop indirect chain customers, accelerating sales growth and product penetration.

  • Proactively and aggressively identify new business opportunities, including new chain customers and innovations, and channel supply through direct or indirect routes (distributors) to drive penetration and increase UFS product share.

  • Work closely with cross-functional teams—including Area Business Managers, Chefs, Chain Marketing, R&D, Supply Chain, Finance, CD Operations, and CSP—to ensure smooth execution and end-to-end operational excellence for key accounts.


Experience & Qualification

  • Bachelor’s degree in any discipline.

  • 3-5 years of proven experience in Customer Development and/or Field Sales within the Food Service Industry

  • Demonstrated track record in Sales Management, including handling Key Accounts.

  • Strong passion for sales, food, and the foodservice industry.


Skill

  • Account Management Excellence

  • Strong Business Acumen

  • Advanced Negotiation Skills

  • Effective and Influential Communication

  • Strategic Influencing Capability

  • Strategic Selling Expertise

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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