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Omni Assistant Manager

Job ID:
R-52210
Category:
Customer Development
Location:
Ho Chi Minh City, Ho Chi Minh
Date posted:
03/26/2025
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Working Location: HCM

OMNI Assistant Manager & DDM Champion:

  • Build and drive channel/customer category strategy to ensure to be #1 OMNI partner of choice in that customer and deliver sales, growth, share ambition.

  • Business Target Delivery & O2O Integration Champion: Deliver 1ULV Target of Customer via strongly manage OmniCategory & eContent Planner to land planning & KA strategy into execution, ensurestrongintegrationbetweenOff-line & Onlinewithincustomer.

  • BusinessUnit OMNI DemandCreationPlanner:Cum to be the champion to lead BU Workstreamthatbeingmorerelated to thatcustomer/channel (Homecare, PersonalCare, Beauty & Well-being, Nutrition, IceCream), to workdirectlywithBU's DMC, BrandsManager to build the demandcreationplanof BU via OMNI Channel.

  • KeyAccountManagementofCustomer OMNI Stakeholders : Keycontact to manageKeySeniorCustomer position of OMNI (Head of OMNI Commercial, Head of OMNI Marketing, Head of OMNI Content).

  • LeadOn-siteOptimization: Leadon-siteinvestmentplanningwithcustomer, workonon-sitemediaimprovementperformancemetric (Impression, View, Click, Conversion) withcustomerandfollow-uponOn-sitecampaignevaluation & optimization.

  • Data partnership &  Shopper-data Solution Led for assigned customer:be the champion to build network of data partnership, win trust by delivery category development selling stories, facilitate data governance process with customer & lead optimization process of data utilization, follow to ensure to have live data available.

  • Customer Data CRM champion: work with customer CRM team to have deep dign of data depth, drive shopper segmentation per category JTBD, plan right CRM media tool, ensure to bring converstion to both online & Off-line.

  • Market Development Champion for Offline & Online: work very closely with Marketing/Marketing Manager to ensure the innovation/NPD/Market Development in MT to be well landed  via customer data partnership agenda, a strong content deployment and high-performing ROAS. OMNI is not to drive forOnline, but ensure a seamless O2O shopping journey for shopper.

  • Customer OMNI project champion: to lead projects on key tickets required to set-up foundation for OMNI Partnership with customer (build win-win partnership model, set-up media foundation, set-up foundation for data partnership & CRM foundation, create new revenue workstream,  last mile delivery optimization ,…)

  • Champion to drive OMNI investment of customer, work with Finance BP and CM to ensure OMNI investment model to be integrated into total Plan,  follow-up with Monthly, Quarterly Liquidation with Finance & Customers.

  • Be champion for all general documents workstream alignment & signoff : data partnership, NDA, promotion contract.

 OMNI Assistant Manager & DDM Champion:

  • Build and drive channel/customer category strategy to ensure to be #1 OMNI partner of choice in that customer and deliver sales, growth, share ambition.

  • Business Target Delivery & O2O Integration Champion: Deliver 1ULV Target of Customer via strongly manage OmniCategory & eContent Planner to land planning & KA strategy into execution, ensurestrongintegrationbetweenOff-line & Onlinewithincustomer.

  • BusinessUnit OMNI DemandCreationPlanner:Cum to be the champion to lead BU Workstreamthatbeingmorerelated to thatcustomer/channel (Homecare, PersonalCare, Beauty & Well-being, Nutrition, IceCream), to workdirectlywithBU's DMC, BrandsManager to build the demandcreationplanof BU via OMNI Channel.

  • KeyAccountManagementofCustomer OMNI Stakeholders : Keycontact to manageKeySeniorCustomer position of OMNI (Head of OMNI Commercial, Head of OMNI Marketing, Head of OMNI Content).

  • LeadOn-siteOptimization: Leadon-siteinvestmentplanningwithcustomer, workonon-sitemediaimprovementperformancemetric (Impression, View, Click, Conversion) withcustomerandfollow-uponOn-sitecampaignevaluation & optimization.

  • Data partnership &  Shopper-data Solution Led for assigned customer:be the champion to build network of data partnership, win trust by delivery category development selling stories, facilitate data governance process with customer & lead optimization process of data utilization, follow to ensure to have live data available.

  • Customer Data CRM champion: work with customer CRM team to have deep dign of data depth, drive shopper segmentation per category JTBD, plan right CRM media tool, ensure to bring converstion to both online & Off-line.

  • Market Development Champion for Offline & Online: work very closely with Marketing/Marketing Manager to ensure the innovation/NPD/Market Development in MT to be well landed  via customer data partnership agenda, a strong content deployment and high-performing ROAS. OMNI is not to drive forOnline, but ensure a seamless O2O shopping journey for shopper.

  • Customer OMNI project champion: to lead projects on key tickets required to set-up foundation for OMNI Partnership with customer (build win-win partnership model, set-up media foundation, set-up foundation for data partnership & CRM foundation, create new revenue workstream,  last mile delivery optimization ,…)

  • Champion to drive OMNI investment of customer, work with Finance BP and CM to ensure OMNI investment model to be integrated into total Plan,  follow-up with Monthly, Quarterly Liquidation with Finance & Customers.

  • Be champion for all general documents workstream alignment & signoff : data partnership, NDA, promotion contract.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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