Assistant Key Account Manager

JOB PROFILE

Company: Unilever Malaysia Holdings

Business Function: Unilever Food Solutions – Customer Development  

Job Title: Assistant Key Account Manager – (Hotel)

Scope: Local

Work Location: Unihome Malaysia

Employment Type: Permanent Full Time

The Purpose of Role:

A successful Assistant Key Account Manager (AKAM) accountable for the assigned geography on the sales, as well as improve sales turn over in Hotel customers and operators, carry out cooking demo, recipe sharing and product application activities to grow market share.

Team Structure:

• Reporting to:  Key Account Manager

Key Responsibilities:

• Conduct regular field visits to monitor account performance and ensure target achievement.
• Handle existing customer accounts for sales expansion, develop exiting customer or open new accounts within territory area, to ensure new SKU penetration, to execute marketing promotion activities/channel activation to achieve                    
• Focus to promote core category product's range while doing normal duty.
• Handle customers’ needs or order on daily operation,
• Cooking demo for customers to maximise SKU range use in the outlets. 
• Attend sales training course and development programmes and put the learning into practice.
• Continuously build good relationship with customer
• Communicate and co-ordinate with colleague and others department to meet customer satisfaction.
• Ensure effective visibility, activity execution, and new menu implementation, communicating with customers in timely manner and aligning with country plans and resource allocation.
• Provide regular reports and feedback to the Area Sales Manager (ASM) on account performance, market trends, and competitive activities
• Co-develop national hotel strategy to growth Unilever food solutions market share.
• Conduct Bi-monthly tracking with other stakeholders to track hotel business performance.
• Co-develop Hotel relevant recipes with Chefs to drive incremental SKU penetrations.
• Achieving 100% routing compliances and hotel visitation.

Travel:

50% of traveling time is required.

Essential Experience/Skill/Knowledge:

• Relevant experience in field sales/key account management/modern trade
• Experience in FMCG or Food Service industry.
• Good knowledge and connection in Horeca business

Desirable Experience/Skill/Knowledge:

• Passion for Growth: to demonstrate “Can-Do “attitude and leadership to reach outstanding growth levels.
• Change Catalyst: To initiate & drive necessary changes.
• Develop self and others. Strong coaching and interpersonal skills. Able to lead, manage and drive the team.
• Have a basic Culinary Skill.
• Good negotiation skill.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

About Unilever:

On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many ways. Our portfolio ranges from nutritionally balanced foods to affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Andrélon, Blue Band and Conimex.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.