End User Computing & Digital Workplace Specialist

ROLE TITLE: End User Computing & Digital Workplace Specialist

LOCATION: Pune Ice Cream Office

COMPANY OVERVIEW:
If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben & Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

Role Overview

The End User Computing & Digital Workplace Specialist is responsible for designing, implementing, and governing enterprise-wide EUC solutions that deliver a secure, efficient, and seamless digital experience for employees. This role combines strategic planning with hands-on technical expertise to ensure endpoint platforms, virtual desktops, and collaboration tools align with business objectives.

• Proven experience in delivering and supporting enterprise-class services

• Define and maintain the EUC & Digital Workplace architecture roadmap aligned with business, with the ability to conceive an end-to-end IT strategy for an organisation

• Experience designing and delivering Cloud or hybrid based solutions

• Experience in a mix of technologies, including Virtualisation(Azure Virtual Desktop, CItrix), Device Management, Active Directory, Azure, Office 365,  Windows 365 or other End User Computing disciplines

• Lead design and governance for including Endpoint platforms (Intune, MECM), Autopilot, application delivery, and related tools.

• Implement security baselines, Conditional Access, and compliance policies. Ensure adherence to regulatory and audit requirements.

• In-depth understanding on how these technologies relate and how to architect an overall solution rather than several individual ones

• Engage with business units to understand requirements and improve digital employee experience.

• Work closely with vendors, integrators, and OEMs to evaluate solutions and negotiate capabilities.

• Partner with Security, Network, and Application teams to deliver integrated solutions.

• Create, review and improve technical documentation, architecture standards, SOPs and operational runbooks. Participate in Change Advisory Board (CAB) and governance forums.

• Understanding of technology trends & market innovations & adapting these to the required client roadmaps

Required Skills & Experience

• Experience: 8–12 years in EUC/endpoint management, with at least 3 years in an architect/specialist role.

• Technical Expertise:

  • Microsoft Endpoint Manager (Intune, MECM), Autopilot, Windows Update for Business.

  • VDI technologies (Azure Virtual Desktop, Citrix, VMware Horizon).

  • macOS and mobile device management (Jamf, Apple DEP, Android Enterprise).

  • Security tools (Microsoft Defender for Endpoint, Conditional Access).

  • Active Directory, Entra ID, PKI, VPN/ZTNA, FSLogix, scripting (PowerShell).

Education

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

ADDITIONAL INFORMATION

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

We take pleasure seriously. Join the Ice Cream team now!

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding

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