Assistant Manager - Process Controls

Job Title: Assistant Manager - Process Controls

Location: Bangalore

About Unilever

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

About Bangalore Hub

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

Business Context

Unilever is the global company with the purpose to make sustainable living commonplace, building powerhouse brands such as Lifebuoy, Dove, Persil, Flora and PG Tips. The Unilever Compass: Purpose-Led, Future-Fit is our new, single growth strategy based on three beliefs; Brands with purpose grow, Companies with purpose last, People with purpose thrive. UniOps is a global organization delivering technology and enterprise-wide solutions in Unilever. Within UniOps, Finance & Procurement Operations (F&P Ops) provides financial services across Unilever such as Record to Report (R2R), Procure to Pay (P2P), Supply Chain Finance Services (SCFS) and Controls Services (CSC), Zero Based Budgeting (ZBB) and Treasury, Parent & Holding Controls (TRC)

Main Purpose of the Job

CSC draws its mandate from Global Financial Controls Framework (GFCF) which is applicable to all countries and units in Unilever. CSC provides central monitoring and reporting for financial controls in Unilever. It reports control health indicators (CHI) on 90+ countries, across four global processes – Order to Cash, Procure to Pay, Record to Report and Make to Deliver. CSC is a one-of-a-kind capability created in Unilever, which has been emulated by other companies. It has evolved over last few years as a best in class, futuristic, real time financial controls monitoring capability. CSC publishes reports from SAP, for each financial control to monitor how the countries/units are performing. Exceptions are identified and analysed. Monthly governance is run with the country Finance Controllers, and action plans obtained for remediation. Rigorous follow up is made to ensure action plans are completed in time, and control exceptions are brought down. CSC monitors GFCF Automated controls and owns the GPMs and frameworks.  This role is responsible for automated controls monitoring and compliances as needed for the respective processes. This role reports into the Senior Manager CSC.

Main Accountabilities

Specific deliverables of this role include but are not limited to: Controls monitoring and reporting for Process controls.

• Continuous monitoring of automated controls alerts, liaise with PEC teams, IT SMEs as needed to ensure timely resolution

• Analysis of data in the GRC-PC monitoring alerts report and work towards closure with appropriate remediation actions.

• Ensure automated controls Rulesets are up to date. Own the monitoring frameworks, GPMs. Engage with multiple stakeholders like Process Excellence, IT, D&A and GCAD.

• Engage with service provider to ensure on-time in-full delivery of the assigned responsibilities related to automated controls

• Coordinate evidence submission for audit for Enterprise Level controls from CSC

• Responsible for accuracy of reporting hierarchy in CSC reports such as HANA CHI, Cockpit, Workbench.

• Periodic communication to the Finance organisation at global level on reporting changes and enhancements from CSC

• Responsible for HANA access authorisation as a group owner

• Lead governance with IT SME teams to ensure robust reporting structure is maintained

• Perform accuracy & completeness validation of monthly VAR reports as part of MEC activities.

• Drive Control Health Meetings with Controllers, flag outliers, drive governance with PEC and country to close these outliers within reasonable time.

• Active contribution to develop digital agenda in controls monitoring.

• Analysis of data in the Controls Cockpit to identify outliers, significant patterns, trends, anomalies related to automated control

Key Interfaces

• Process Excellence teams

• Control Owners

• IT teams

• Group Chief Accountant Department (GCAD)

Critical success Factors for the Job Key Skills

• Technology understanding SAP, HANA, GRC-PC

• knowledge of business processes (RTR/PTP/OTC/MTD) 

• Analytics & Controls mindset

• Effective communication, collaboration within team and interpersonal skills

• Excel, Automation and Power BI capabilities

Relevant Experience

• Finance graduate with 5 -7 years

• Experience in control assurance, accounting/ finance role, internal audit, Project Management, process excellence

• Experience and cultural awareness to work with a geographically, culturally diverse and global team.

Leadership Behaviors

Personal Mastery and Passion for High Performance coupled with Agility and Consumer love.

Please Note

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding